19. The Art of Cyber Crisis Communications with Chloe

When a cyber attack hits, Chloe is one of the first people called — not to manage the technical disaster, but to translate the technical problems into real world messages, that people can understand. 

Chloe works in the Cyber Strategic Communications at CyberCX, a team that leads communications for organisations before during and after a cyber incident. 

In this episode, Chloe walks us through her background, her memorable crises in the Strategic Communications team (remember the Australian port shut down that almost ruined Christmas?) and lifts the curtain on what happens before those “we regret to inform you, you’ve been breached” emails go out. Plus, she shares some hilarious war stories (think navy twerking scandals) and her best tips for keeping your info safe online.

So if you ever thought cyber security was just for the techies - think again.

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This episode is sponsored by CyberCX, the leading provider of professional cyber security and cloud services across Australia and New Zealand. With a workforce of over 1,400 professionals, CyberCX is a trusted partner to private and public sector organisations helping customers confidently manage cyber risk, respond to incidents and build resilience in an increasingly complex and challenging threat environment.

Find out more about how CyberCX can help your organisation by visiting https://cybercx.com.au/ today.

 

For more information about you can act secure online, visit https://www.homeaffairs.gov.au/about-us/our-portfolios/cyber-security/strategy/act-now-stay-secure
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